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Contact Us
Contact
Information
Reach out to us for any inquiries or support. Our dedicated team is here to assist you.
Phone Number
+1 (689) 257 6303
Email Us
contact@voycelink.com
Address
14608 Traders Path, Orlando, Florida 32837, USA
Customer Testimonials:
Our clients trust us to deliver exceptional language services. Here’s what they have to say.
The interpreter scheduling feature has revolutionized our workflow. It’s easy to use and incredibly efficient. Our operations have never run more smoothly.
Sofía L.
4 Months User
The call performance monitoring tool is outstanding. It provides us with deep insights into our service quality, helping us continuously improve our team’s performance.
Carlos S.
2 Months User
The detailed reporting feature is a game-changer. It has enabled us to make informed, data-driven decisions quickly and efficiently. Highly recommended!
María H.
8 Months User
Our Process
We follow a rigorous process to ensure the highest quality in our services, from initial consultation to final delivery, maintaining transparency and open communication with our clients.
Implementation and Support.
Our dedicated support team assists with seamless implementation of services and provides ongoing support to ensure client satisfaction
Our process ensures a predictable, stress free, successful deployment. Additionally, we:
- Configure account to exact client preferences and specifications.
- Ensure a seamless transition between language service providers.
- Minimize client resources and involvement on implementation and deployment
Ongoing and On-Demand Support
VoyceLink offers exceptional client service and continuous partnership through responsive account inquiries and on-demand support.
- Serve as the primary contact for stakeholders and end-users
- Address questions and respond to requests
- Assist with billing inquiries
- Adjust call settings and account preferences
- Investigate and resolve quality concerns
Quality Business Reviews.
- To ensure your needs are met and all stakeholders remain aligned, we conduct a quarterly review of each client account.
- Evaluate key performance metrics
- Demonstrate new products and features with billing inquiries
- Address new or emerging needs and trends
- Conduct training sessions and Q&As with end-users and staff
- Identify opportunities to expand the partnership
Equipment.
VoyceLink’s equipment program streamlines the process of connecting to interpreters, featuring:
- Adjustable tablet enclosure with a secure lock
- Concealed cable management system
- Mountable, conference-grade speakers
- Articulating arm for customizable height adjustment
- Compatibility with any tablet
- Design for quality assurance
Interpreters Academy
Our academy offers comprehensive training for aspiring interpreters, covering essential skills and industry standards to ensure top-quality service delivery.
WHO TRUST US:
