White label service

VoyceLink offers a comprehensive white label solution tailored for language service providers (LSPs) that enhances their operational efficiency and supports business growth. Our all-in-one unified platform encompasses a wide range of features designed to streamline operations, improve service delivery, and elevate client satisfaction. Below are the key features of VoyceLink and how they benefit LSPs:

All-in-One Unified Platform

VoyceLink Integrates multiple services into a single interface, reducing complexity and enhancing usability for both staff and clients. Streamlines workflows, allowing LSPs to manage all aspects of their operations from one central hub.
Call System for Over-the-Phone and Video Remote Interpretation

Our robust functionalities, including call logs, live monitoring, and real-time analytics and reporting. Improves accountability and operational oversight, enabling LSPs to optimize their interpretation services and quickly address any issues.
Applicant Tracking and Onboarding System

We Simplify the recruitment and onboarding processes for interpreters, ensuring compliance and efficiency in hiring. Reduces time-to-hire and facilitates the seamless integration of new interpreters into your team.

Learning Management System (LMS)

VoyceLink Provides a tailored interpreter training center system, for LSPs to enhance and trained in-house interpreter skills and knowledge. Ensures interpreters are well-equipped to deliver high-quality services, resulting in improved client satisfaction and service outcomes.
Human Resource Management (HRM)

We thought of all HR operations related to staff management, including performance tracking and employee relations. Enhances staff engagement and productivity, allowing LSPs to maintain a motivated workforce.
Customer Relationship Management (CRM)

Enables the creation of comprehensive profiles for customers, interpreters, and staff, along with the ability to store relevant information and documents. Facilitates better communication and relationship management, ensuring personalized service and enhanced client retention.

Sales

Supports sales efforts by providing tools to market services to potential clients effectively. Drives business growth by enabling LSPs and all Business types to identify opportunities, manage leads, and close sales more efficiently.
Scheduling Interpretation Management

Simplifies the scheduling process for both remote and onsite interpretation services, accommodating various client needs. Increases operational flexibility and responsiveness, allowing LSPs to meet client demands swiftly.
Payroll Management

Streamlines payroll processes, ensuring timely and accurate payment for interpreters and staff. Reduces administrative burden and minimizes errors, contributing to overall operational efficiency.

Internal Chat

Enables the creation of chat groups for departmental communication, enhancing collaboration among staff members. Fosters a cohesive work environment and improves information sharing, leading to better teamwork.
Comprehensive Reporting

Provides detailed insights into expenses, profits, and other financial and operational metrics. Empowers LSPs to make data-driven decisions, optimize resource allocation, and enhance overall profitability.
App Access

Offers clients the ability to access and call interpreters directly through our user-friendly Android and iOS app. Increases convenience for clients, improving accessibility to services and enhancing overall user experience.
More Features updates

Our Dev team works non-stop to ensure a better and more enhanced services you’re your operations and business growth.

Interpretation Management System

Simplify scheduling

Automate the scheduling process of interpretation services for onsite and remote appointments.

Better communication

Customize communication workflows and connect all stakeholders on one easy-to-use platform.

Improved management

Improve management with customizable reporting and analytics streamlining decision-making in real-time.

On-demand services

Leverage remote interpreting with your own interpreters and rely on the VoyceLink interpreters’ network to fill in the gaps.

Our White label platform is designed to adapt to your unique requirements, whether for scheduled or urgent, on-demand requests.