Video remote interpreting service

Video Remote Interpreting (VRI)

Are You a Hospital or Health System Seeking to Enhance Your Interpretation Services?

With our Video Remote Interpretation (VRI), you can enhance communication efficiency, reduce costs, and ensure accuracy. VoyceLink is a market leader in on-demand telephone, video translation, tech and business solutions services. The face-to-face interaction provided by video interpretation minimizes miscommunication and fosters a more personalized communication experience. Additionally, VRI facilitates quicker connection times, enabling users to connect instantly. Our VRI On-Demand helps you to connect to our VLIN with video remote interpreting in the app or on Zoom, Teams, and Webex.

High-Definition Video

Experience crystal-clear video for enhanced communication.

Mobile Accessibility

Access Video Remote Interpreting seamlessly on both Android and iOS platforms.

Streamlined Workflow

Manage video remote interpreting assignments

Call Ratings and User experience

Monitor feedback to enhance customer experience and optimize service quality.

300+ Languages

Select from 300+ of language options to fit your target audience’s specific needs.

Proven VRI Services Process

Getting started with our Video Remote Interpretation (VRI) services is quick and straightforward. We operate 24/7, 365 days a year, ensuring your clients can be taken care of within seconds.

Session Booking

You can offer scheduled interpretation sessions to your clients. Provide detailed information regarding the nature of the meeting, allowing you to choose from your pool of interpreters or our VLIN to prepare adequately. This ensures your deliverables align with your client’s expectations and that the session proceeds smoothly.
Verification

Upon scheduling your client’s meeting, everyone will receive a confirmation email containing all essential details, including the date and time of the appointment, the video call link, and any additional preparation instructions to ensure a seamless experience.
Connecting

At the scheduled time, click the hyperlink in your confirmation email to join the virtual meeting. To facilitate effective communication, please ensure you have a stable internet connection and a quiet environment beforehand.
Interpreting

Either your interpreter or our VoyceLink qualified interpreter network will promptly join the video session, facilitating real-time communication to ensure all parties understand each other clearly. The high-quality video and audio will make the interaction as effective as an in-person meeting.
Feedback

Immediately following the session, we will collect feedback through a satisfaction survey. This step is crucial for us, as we continually strive to enhance our services and ensure each session meets our 100% satisfaction guarantee.